Intern - Insights Analyst

Job Description

Insights Analyst – Internship (BS, MS) (Summer 2023)

Electronic Arts is looking for high performing students to join our world-class internship experience. Summer 2023 will be better than ever as we bring all interns together on-site for orientation week and prep students for the future ways of work by offering remote and hybrid opportunities depending on your location. For more information about our Next-Gen Program, visit https://www.ea.com/careers/interns-and-university-graduates

#WeAreEA and we exist to inspire the world to play. EA values creativity, pioneering, passion, determination, learning, and teamwork. We mean things like acting with curiosity, speaking up with original ideas, and committing to each other as one team. We celebrate diversity and inclusion by creating a place where you can come to work and be yourself.

We want you to join us. We're looking for an Insights Analyst Intern within EA's Customer Experience organization.

You're the questioning type and have a passion to analyze user behavior, feedback, and experiences. You want to understand why things happen and you want to share your insights to improve EA's Customer Experience.

A day in the life of an Insights Analyst Internship looks like:
• Work across Insights and Operations to provide analysis to understand where there are opportunities with a specific area of focus, recommending short range solutions
• Monitor KPI performance, identify improvement opportunities, understand the WHY
• Work with other teams and partners to identify trends and areas for improvement
• Provide reporting and support inquiries for our partners
• Review impacts across multiple regions to understand player and advisor differences and how those impact operational indicators
• Manage the story and actions performed by the business that impact metrics

If you're interested, you'll need these skills or experiences:
• You are currently enrolled in a Bachelor's or Master's program and are slated to graduate after Summer 2023 (i.e. Fall 2023, Spring 2024, and beyond)
• You are proficient in SQL and understand how to query large sets of complex data
• You have experience with a programmatic data analysis tool (e.g., R or Python)
• You are somewhat familiar with data visualization applications and techniques (e.g., Tableau, Power BI, Shiny)
• You know how analyze large data sets to produce strategic insights that inform business decisions
• You understand how to communicate data to non-analyst audiences and create digestible reporting
• You are curious in your validation and cross-reference multiple sets of data to support your hypotheses

COMPENSATION AND BENEFITS

The hourly pay ranges listed below are for the defined geographic market pay zones in these states. If you reside outside of these locations, a recruiter will advise on the hourly pay range for your specific location.

EA has listed the hourly pay ranges it in good faith expects to pay applicants for this role in the locations listed, as of the time of this posting. Salary offered will be determined based on numerous relevant business and candidate factors including, for example, degree type (e.g. Bachelor's, Master's, PhD), what stage you are in your degree journey (i.e. freshman, sophomore, etc.), qualifications, certifications, experience, skills, geographic location, and business or organizational needs.

HOURLY PAY RANGES
• California (depending on location e.g. Los Angeles vs. Sacramento):
º $20 - $31
• Colorado (depending on location e.g. Denver vs. Colorado Springs):
º $19 - $25
• New York (depending on location e.g. Manhattan vs. Buffalo):
º $27 - $31
• Washington (depending on location e.g. Seattle vs. Spokane):
º $20 - $25
• Jersey City, NJ :
º $27 - $31

The hourly pay is just one part of the overall compensation at EA. We also offer a package of benefits including 80 hours per year of sick time (prorated based on scheduled hours per week if less than full-time), 16 paid company holidays per year, medical insurance, and 401(k). Interns in California are also eligible for Voluntary Disability Insurance.

Jobcode: Reference SBJ-req4q5-3-144-16-254-42 in your application.