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Coordinator, Delivery Services Back

Metro-Goldwyn-Mayer Studios Inc.

Beverly Hills,California 90210

Web Site:

www.mgm.com/#/about/careers

Company Profile

col-wide   

Category:

Distribution

Job Description:

Metro-Goldwyn-Mayer Studios Inc. ("MGM") is seeking a Coordinator of Delivery Services to handle the scheduling and ordering of physical and digital delivery along with the tracking of materials for license agreements related to various territories.

Responsibilities:

  • Anticipate and respond to servicing inquiries for assigned territories
  • Review delivery requests against contractual terms, i.e., licensed titles, license period, and technical requirements
  • Track license periods and follow-up for delivery requests in anticipation of license start date
  • Order materials from labs
  • Work with labs on client onboarding and encoding requirements
  • Work with Sales, Marketing and IT to provide metadata and promotional materials to clients
  • Coordinate tracking, repair, and replacement of any rejected materials
  • Determine appropriate source elements for creating client video material (tape and/or files)
  • Maintain delivery information systems including shipping, purchasing orders, rejections, correspondence, etc.
  • Analyze quality control reports and coordinate with technical specialists to determine appropriate solutions
  • Confirm material availability and costs on a title-by-title basis
  • Coordinate necessary language versions, laybacks/conforms, or material fixes through Tech Operations
  • Research asset availability for current and library content
  • Coordinate with labs for review of masters and fixes
  • Alert Finance team to material rebill costs
  • Advise licensees, contracts group, and sales personnel on the delivery status of materials

 

Job Requirements:

Requirements:

  • BA/BS degree preferred
  • 1-2 years of entertainment industry experience preferred
  • Proficiency in MS Office and Excel required
  • Working knowledge of 4K, HD, and various file formats
  • Strong oral and written communication skills
  • Superb organizational skills
  • Self-motivated team player
  • Customer Service experience preferred
  • SAP knowledge preferred
  • Spanish fluency a plus

Job Description:

Metro-Goldwyn-Mayer Studios Inc. ("MGM") is seeking a Coordinator of Delivery Services to handle the scheduling and ordering of physical and digital delivery along with the tracking of materials for license agreements related to various territories.

Responsibilities:

  • Anticipate and respond to servicing inquiries for assigned territories
  • Review delivery requests against contractual terms, i.e., licensed titles, license period, and technical requirements
  • Track license periods and follow-up for delivery requests in anticipation of license start date
  • Order materials from labs
  • Work with labs on client onboarding and encoding requirements
  • Work with Sales, Marketing and IT to provide metadata and promotional materials to clients
  • Coordinate tracking, repair, and replacement of any rejected materials
  • Determine appropriate source elements for creating client video material (tape and/or files)
  • Maintain delivery information systems including shipping, purchasing orders, rejections, correspondence, etc.
  • Analyze quality control reports and coordinate with technical specialists to determine appropriate solutions
  • Confirm material availability and costs on a title-by-title basis
  • Coordinate necessary language versions, laybacks/conforms, or material fixes through Tech Operations
  • Research asset availability for current and library content
  • Coordinate with labs for review of masters and fixes
  • Alert Finance team to material rebill costs
  • Advise licensees, contracts group, and sales personnel on the delivery status of materials

 

Job Requirements:

Requirements:

  • BA/BS degree preferred
  • 1-2 years of entertainment industry experience preferred
  • Proficiency in MS Office and Excel required
  • Working knowledge of 4K, HD, and various file formats
  • Strong oral and written communication skills
  • Superb organizational skills
  • Self-motivated team player
  • Customer Service experience preferred
  • SAP knowledge preferred
  • Spanish fluency a plus