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Director, Systems & Operations - Worldwide TV Distribution Contract Services Back

Metro-Goldwyn-Mayer Studios Inc.

Beverly Hills,California 90210

Web Site:

www.mgm.com/#/about/careers

Company Profile

col-wide   

Category:

Distribution, Information Technology

Job Description:

Metro-Goldwyn-Mayer Studios Inc. ("MGM") is seeking a Director of Systems and Operations to liaise between systems strategy / implementation, contract administration, business operations, and distribution. The Director will lead initiatives on protocols and efficiencies to drive continuous improvement of business processes and partner with IT on current and future software enhancements and improvements. The ideal candidate should be proficient in rights and availabilities, deal management, and sales support. The ideal candidate should also have a strong knowledge of Global TV Distribution business process flows, including sales, avails, licensing, material delivery, and legal / financial contract management.

Responsibilities:
Partner with department leadership to drive continuous systems improvement and user support

  • Work closely with IT, Sales, Contracts, Accounting, Finance, and Delivery Services
  • Identify and document business requirements, project plans, testing, training, defining support procedures, and supporting systems implementation
  • Manage relationships with internal and external stakeholders while managing delivery of assigned systems projects
  • Manage the identification, documentation, and prioritization of system enhancements
  • Responsible for systems operational support for Worldwide TV Distribution
Function as the business functional leader for IT during system implementation and roll-out

Provide regular updates to business users on operational issues, service levels, and project status
  • Deal Management -- validate and proof system data entry of deal memo and change orders for Broadcast TV, Pay TV, and Basic Cable, as well as digital media including SVOD, FVOD/AVOD, EST, VOD and PPV
  • Streamline business processes for accuracy and efficiency
  • Recommend technology solutions
  • Drive systems solutions for MGM's Output Deal Management

Cross check, validate, and proof Output Deal Trackers
Verify and confirm availability lists, windowing product, clearing product, categorizing product, formally notifying product per the terms of license agreements, and calculating license fees
Systems Management - IPM / STARS / MicroStrategy / Alerting Database / Essbase

  • Enhancements
    • Monthly meetings with IT on fixes and enhancement suggestions
    • Primary tester for enhancements and bug fixes
    • Train new users on systems
    • Work with IT to troubleshoot errors
    • Liaise between Sales and IT regarding issues and changes with the system
  • Future Updates and Enhancements
    • Deal Memo / Change Order upgrades
    • Deal Management Automated workflow
    • Deal Memo summary templates
    • Availability Reports / Materials status
    • Release Schedule Management System
    • Sales Reports
    • Output Trackers -- develop automated solution
    • Film Sales Tracker -- develop automated solution
  • Security
    • Approve all new users and review security quarterly
    • New Systems
      • Serve as functional lead in future project management to identify systems replacement of existing TV Distribution platform
      • Involved in the research, development, and testing of new systems
      • Essbase
Review output trackers against source data to ensure accuracy
Reconcile Essbase with IPM
Output Tracker Review weekly / biweekly audit

Review product that must flow through deal (currents, TV series, library) against contractual terms
  • Proofing
    • Weekly Deal Management, Deal Memos, and Change Orders -- Domestic & International
    • Format and Film Sales Deals
    • Work with Business Affairs and C team on any contract issues
      • Research of contractual language
      • Pulling files for auditors and answering any questions
      • Quarterly SOX controls
      • Quarterly Close procedures

 

Job Requirements:

Requirements:

  • Bachelor's degree required
  • Strong MS Office Suite skills, particularly in PowerPoint and Excel (pivot tables, charts, etc.)
  • Office 365 skills a plus
  • Knowledge of contractual legal requirements
  • Contract administration experience in Global TV distribution
  • Reporting and analysis of operational metrics, preferably in a contract environment
  • Familiarity with accounting procedures
  • Keen attention to detail with ability to spot errors
  • Ability to influence and lead others without direct reporting relationships
  • Very strong verbal and written communication skills
  • Ability to interact effectively with all levels of management
  • Confident presenter in formal and informal settings
  • Ability to multi-task, deal with ambiguity, and manage changing priorities
  • Ability to craft solutions that balance broader business needs with timely deliverables

Job Description:

Metro-Goldwyn-Mayer Studios Inc. ("MGM") is seeking a Director of Systems and Operations to liaise between systems strategy / implementation, contract administration, business operations, and distribution. The Director will lead initiatives on protocols and efficiencies to drive continuous improvement of business processes and partner with IT on current and future software enhancements and improvements. The ideal candidate should be proficient in rights and availabilities, deal management, and sales support. The ideal candidate should also have a strong knowledge of Global TV Distribution business process flows, including sales, avails, licensing, material delivery, and legal / financial contract management.

Responsibilities:
Partner with department leadership to drive continuous systems improvement and user support

  • Work closely with IT, Sales, Contracts, Accounting, Finance, and Delivery Services
  • Identify and document business requirements, project plans, testing, training, defining support procedures, and supporting systems implementation
  • Manage relationships with internal and external stakeholders while managing delivery of assigned systems projects
  • Manage the identification, documentation, and prioritization of system enhancements
  • Responsible for systems operational support for Worldwide TV Distribution
Function as the business functional leader for IT during system implementation and roll-out

Provide regular updates to business users on operational issues, service levels, and project status
  • Deal Management -- validate and proof system data entry of deal memo and change orders for Broadcast TV, Pay TV, and Basic Cable, as well as digital media including SVOD, FVOD/AVOD, EST, VOD and PPV
  • Streamline business processes for accuracy and efficiency
  • Recommend technology solutions
  • Drive systems solutions for MGM's Output Deal Management

Cross check, validate, and proof Output Deal Trackers
Verify and confirm availability lists, windowing product, clearing product, categorizing product, formally notifying product per the terms of license agreements, and calculating license fees
Systems Management - IPM / STARS / MicroStrategy / Alerting Database / Essbase

  • Enhancements
    • Monthly meetings with IT on fixes and enhancement suggestions
    • Primary tester for enhancements and bug fixes
    • Train new users on systems
    • Work with IT to troubleshoot errors
    • Liaise between Sales and IT regarding issues and changes with the system
  • Future Updates and Enhancements
    • Deal Memo / Change Order upgrades
    • Deal Management Automated workflow
    • Deal Memo summary templates
    • Availability Reports / Materials status
    • Release Schedule Management System
    • Sales Reports
    • Output Trackers -- develop automated solution
    • Film Sales Tracker -- develop automated solution
  • Security
    • Approve all new users and review security quarterly
    • New Systems
      • Serve as functional lead in future project management to identify systems replacement of existing TV Distribution platform
      • Involved in the research, development, and testing of new systems
      • Essbase
Review output trackers against source data to ensure accuracy
Reconcile Essbase with IPM
Output Tracker Review weekly / biweekly audit

Review product that must flow through deal (currents, TV series, library) against contractual terms
  • Proofing
    • Weekly Deal Management, Deal Memos, and Change Orders -- Domestic & International
    • Format and Film Sales Deals
    • Work with Business Affairs and C team on any contract issues
      • Research of contractual language
      • Pulling files for auditors and answering any questions
      • Quarterly SOX controls
      • Quarterly Close procedures

 

Job Requirements:

Requirements:

  • Bachelor's degree required
  • Strong MS Office Suite skills, particularly in PowerPoint and Excel (pivot tables, charts, etc.)
  • Office 365 skills a plus
  • Knowledge of contractual legal requirements
  • Contract administration experience in Global TV distribution
  • Reporting and analysis of operational metrics, preferably in a contract environment
  • Familiarity with accounting procedures
  • Keen attention to detail with ability to spot errors
  • Ability to influence and lead others without direct reporting relationships
  • Very strong verbal and written communication skills
  • Ability to interact effectively with all levels of management
  • Confident presenter in formal and informal settings
  • Ability to multi-task, deal with ambiguity, and manage changing priorities
  • Ability to craft solutions that balance broader business needs with timely deliverables