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Coordinator, Delivery Services -- EST &VOD Back

Metro-Goldwyn-Mayer Studios Inc.

Beverly Hills,California 90210

Web Site:

www.mgm.com/#/about/careers

Company Profile

col-wide   

Category:

Administration, Distribution

Job Description:

Metro-Goldwyn-Mayer Studios Inc. ("MGM") is seeking a Servicing Coordinator to aid in the scheduling and ordering of digital deliveries across all EST and VOD Platforms. 

Responsibilities:

  • Anticipate and respond to servicing inquiries from Licensee's
  • Review delivery requests against contractual terms, i.e., licensed titles, license period, and technical requirements
  • Track license periods and follow-up for delivery requests in anticipation of license start date
  • Order materials from labs
  • Work with labs on client onboarding and encoding requirements
  • Maintain all Licensee's Technical Specs and Style guides
  • Work with Sales, Marketing and IT to provide metadata and promotional materials to clients
  • Coordinate tracking, repair, and replacement of any rejected materials
  • Determine appropriate source elements and workflow for file deliveries
  • Maintain delivery information systems including shipping/purchasing orders, rejection logs, correspondence, etc.
  • Analyze quality control reports and coordinate with Technical specialists to determine appropriate solutions
  • Confirm material availability and costs on a title-by-title basis
  • Coordinate necessary language versions, laybacks/conforms, or material fixes through Tech Operations
  • Research availability of trailers and value added materials
  • Coordinate with labs for review of masters and fixes
  • Track and maintain material rebill costs
  • Advise licensees, contracts group, and sales personnel on the delivery status of materials
  • Maintain team calendar report for contractual obligations or other tasks to be completed by determined dates
  • Audit P.O.'s, file deliveries, file ID's, descriptive and technical metadata
  • Oversee compliance checks across all EST and VOD platforms
  • Maintain the project plan and adherence to the timelines.

 

Job Requirements:

Requirements:

  • BA/BS degree preferred
  • SAP knowledge preferred
  • Proficiency in MS Office required
  • Familiarity with distributor portals like Netflix Backlot or iTunes Connect
  • Familiarity with submitting artwork and metadata, rights, and pricing
  • Familiarity with Excel metadata creation to licensee's specifications
  • Familiarity with avails processes and traditional / nontraditional release windows
  • Strong oral and written communication skills
  • Strong organizational skills
  • Strong customer service skills
  • Self-motivated team player
  • Ability to work in a fast-paced, deadline-driven environment while being mindful of project demands and time constraints

Job Description:

Metro-Goldwyn-Mayer Studios Inc. ("MGM") is seeking a Servicing Coordinator to aid in the scheduling and ordering of digital deliveries across all EST and VOD Platforms. 

Responsibilities:

  • Anticipate and respond to servicing inquiries from Licensee's
  • Review delivery requests against contractual terms, i.e., licensed titles, license period, and technical requirements
  • Track license periods and follow-up for delivery requests in anticipation of license start date
  • Order materials from labs
  • Work with labs on client onboarding and encoding requirements
  • Maintain all Licensee's Technical Specs and Style guides
  • Work with Sales, Marketing and IT to provide metadata and promotional materials to clients
  • Coordinate tracking, repair, and replacement of any rejected materials
  • Determine appropriate source elements and workflow for file deliveries
  • Maintain delivery information systems including shipping/purchasing orders, rejection logs, correspondence, etc.
  • Analyze quality control reports and coordinate with Technical specialists to determine appropriate solutions
  • Confirm material availability and costs on a title-by-title basis
  • Coordinate necessary language versions, laybacks/conforms, or material fixes through Tech Operations
  • Research availability of trailers and value added materials
  • Coordinate with labs for review of masters and fixes
  • Track and maintain material rebill costs
  • Advise licensees, contracts group, and sales personnel on the delivery status of materials
  • Maintain team calendar report for contractual obligations or other tasks to be completed by determined dates
  • Audit P.O.'s, file deliveries, file ID's, descriptive and technical metadata
  • Oversee compliance checks across all EST and VOD platforms
  • Maintain the project plan and adherence to the timelines.

 

Job Requirements:

Requirements:

  • BA/BS degree preferred
  • SAP knowledge preferred
  • Proficiency in MS Office required
  • Familiarity with distributor portals like Netflix Backlot or iTunes Connect
  • Familiarity with submitting artwork and metadata, rights, and pricing
  • Familiarity with Excel metadata creation to licensee's specifications
  • Familiarity with avails processes and traditional / nontraditional release windows
  • Strong oral and written communication skills
  • Strong organizational skills
  • Strong customer service skills
  • Self-motivated team player
  • Ability to work in a fast-paced, deadline-driven environment while being mindful of project demands and time constraints