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Coordinator, Delivery Services -- EST & VOD Back

Metro-Goldwyn-Mayer Studios Inc.

Beverly Hills,California 90210

Web Site:

www.mgm.com/#/about/careers

Company Profile

col-wide   

Category:

Administration

Job Description:

Metro-Goldwyn-Mayer Studios Inc. ("MGM") is seeking a Servicing Coordinator to aid in the scheduling and ordering of digital deliveries across all EST and VOD Platforms. 

Responsibilities: 

*Anticipate and respond to servicing inquiries from Licensee's
*Review delivery requests against contractual terms, i.e., licensed titles, license period, and technical requirements
*Track license periods and follow-up for delivery requests in anticipation of license start date 
*Order materials from labs
*Work with labs on client onboarding and encoding requirements
*Maintain all Licensee's Technical Specs and Style guides
*Work with Sales, Marketing and IT to provide metadata and promotional materials to clients
*Coordinate tracking, repair, and replacement of any rejected materials 
*Determine appropriate source elements and workflow for file deliveries
*Maintain delivery information systems including shipping/purchasing orders, rejection logs, correspondence, etc. 
*Analyze quality control reports and coordinate with Technical specialists to determine appropriate solutions 
*Confirm material availability and costs on a title-by-title basis 
*Coordinate necessary language versions, laybacks/conforms, or material fixes through Tech Operations 
*Research availability of trailers and value added materials 
*Coordinate with labs for review of masters and fixes 
*Track and maintain material rebill costs
*Advise licensees, contracts group, and sales personnel on the delivery status of materials
*Maintain team calendar report for contractual obligations or other tasks to be completed by determined dates 
*Audit P.O.'s, file deliveries, file ID's, descriptive and technical metadata
*Oversee compliance checks across all EST and VOD platforms
*Maintain the project plan and adherence to the timelines.

Job Requirements:

*BA/BS degree preferred 
*SAP knowledge preferred 
*Proficiency in MS Office required 
*Familiarity with distributor portals like Netflix Backlot or iTunes Connect
*Familiarity with submitting artwork and metadata, rights, and pricing
*Familiarity with Excel metadata creation to licensee's specifications
*Familiarity with avails processes and traditional / nontraditional release windows 
*Strong oral and written communication skills 
*Strong organizational skills 
*Strong customer service skills
*Self-motivated team player 
*Ability to work in a fast-paced, deadline-driven environment while being mindful of project demands and time constraint

Job Description:

Metro-Goldwyn-Mayer Studios Inc. ("MGM") is seeking a Servicing Coordinator to aid in the scheduling and ordering of digital deliveries across all EST and VOD Platforms. 

Responsibilities: 

*Anticipate and respond to servicing inquiries from Licensee's
*Review delivery requests against contractual terms, i.e., licensed titles, license period, and technical requirements
*Track license periods and follow-up for delivery requests in anticipation of license start date 
*Order materials from labs
*Work with labs on client onboarding and encoding requirements
*Maintain all Licensee's Technical Specs and Style guides
*Work with Sales, Marketing and IT to provide metadata and promotional materials to clients
*Coordinate tracking, repair, and replacement of any rejected materials 
*Determine appropriate source elements and workflow for file deliveries
*Maintain delivery information systems including shipping/purchasing orders, rejection logs, correspondence, etc. 
*Analyze quality control reports and coordinate with Technical specialists to determine appropriate solutions 
*Confirm material availability and costs on a title-by-title basis 
*Coordinate necessary language versions, laybacks/conforms, or material fixes through Tech Operations 
*Research availability of trailers and value added materials 
*Coordinate with labs for review of masters and fixes 
*Track and maintain material rebill costs
*Advise licensees, contracts group, and sales personnel on the delivery status of materials
*Maintain team calendar report for contractual obligations or other tasks to be completed by determined dates 
*Audit P.O.'s, file deliveries, file ID's, descriptive and technical metadata
*Oversee compliance checks across all EST and VOD platforms
*Maintain the project plan and adherence to the timelines.

Job Requirements:

*BA/BS degree preferred 
*SAP knowledge preferred 
*Proficiency in MS Office required 
*Familiarity with distributor portals like Netflix Backlot or iTunes Connect
*Familiarity with submitting artwork and metadata, rights, and pricing
*Familiarity with Excel metadata creation to licensee's specifications
*Familiarity with avails processes and traditional / nontraditional release windows 
*Strong oral and written communication skills 
*Strong organizational skills 
*Strong customer service skills
*Self-motivated team player 
*Ability to work in a fast-paced, deadline-driven environment while being mindful of project demands and time constraint