Employers
Armades.net

Coordinator, Delivery Services – EST & VOD Back

Metro-Goldwyn-Mayer Studios Inc.

Beverly Hills,California 90210

Web Site:

www.mgm.com/#/about/careers

Company Profile

col-wide   

Category:

Administration, Operations

Job Description:

Metro-Goldwyn-Mayer Studios Inc. (“MGM”) is seeking a Servicing Coordinator to aid in the scheduling and ordering of digital deliveries across all EST and VOD Platforms. 

Responsibilities: 

•Anticipate and respond to servicing inquiries from Licensee’s
•Review delivery requests against contractual terms, i.e., licensed titles, license period, and technical requirements
•Track license periods and follow-up for delivery requests in anticipation of license start date 
•Order materials from labs
•Work with labs on client onboarding and encoding requirements
•Maintain all Licensee’s Technical Specs and Style guides
•Work with Sales, Marketing and IT to provide metadata and promotional materials to clients
•Coordinate tracking, repair, and replacement of any rejected materials 
•Determine appropriate source elements and workflow for file deliveries
•Maintain delivery information systems including shipping/purchasing orders, rejection logs, correspondence, etc. 
•Analyze quality control reports and coordinate with Technical specialists to determine appropriate solutions 
•Confirm material availability and costs on a title-by-title basis 
•Coordinate necessary language versions, laybacks/conforms, or material fixes through Tech Operations 
•Research availability of trailers and value added materials 
•Coordinate with labs for review of masters and fixes 
•Track and maintain material rebill costs
•Advise licensees, contracts group, and sales personnel on the delivery status of materials
•Maintain team calendar report for contractual obligations or other tasks to be completed by determined dates 
•Audit P.O.’s, file deliveries, file ID’s, descriptive and technical metadata
•Oversee compliance checks across all EST and VOD platforms
•Maintain the project plan and adherence to the timelines.

Job Requirements:

•BA/BS degree preferred 
•SAP knowledge preferred 
•Proficiency in MS Office required 
•Familiarity with distributor portals like Netflix Backlot or iTunes Connect
•Familiarity with submitting artwork and metadata, rights, and pricing
•Familiarity with Excel metadata creation to licensee’s specifications
•Familiarity with avails processes and traditional / nontraditional release windows 
•Strong oral and written communication skills 
•Strong organizational skills 
•Strong customer service skills
•Self-motivated team player  
•Ability to work in a fast-paced, deadline-driven environment while being mindful of project demands and time constraint

Job Description:

Metro-Goldwyn-Mayer Studios Inc. (“MGM”) is seeking a Servicing Coordinator to aid in the scheduling and ordering of digital deliveries across all EST and VOD Platforms. 

Responsibilities: 

•Anticipate and respond to servicing inquiries from Licensee’s
•Review delivery requests against contractual terms, i.e., licensed titles, license period, and technical requirements
•Track license periods and follow-up for delivery requests in anticipation of license start date 
•Order materials from labs
•Work with labs on client onboarding and encoding requirements
•Maintain all Licensee’s Technical Specs and Style guides
•Work with Sales, Marketing and IT to provide metadata and promotional materials to clients
•Coordinate tracking, repair, and replacement of any rejected materials 
•Determine appropriate source elements and workflow for file deliveries
•Maintain delivery information systems including shipping/purchasing orders, rejection logs, correspondence, etc. 
•Analyze quality control reports and coordinate with Technical specialists to determine appropriate solutions 
•Confirm material availability and costs on a title-by-title basis 
•Coordinate necessary language versions, laybacks/conforms, or material fixes through Tech Operations 
•Research availability of trailers and value added materials 
•Coordinate with labs for review of masters and fixes 
•Track and maintain material rebill costs
•Advise licensees, contracts group, and sales personnel on the delivery status of materials
•Maintain team calendar report for contractual obligations or other tasks to be completed by determined dates 
•Audit P.O.’s, file deliveries, file ID’s, descriptive and technical metadata
•Oversee compliance checks across all EST and VOD platforms
•Maintain the project plan and adherence to the timelines.

Job Requirements:

•BA/BS degree preferred 
•SAP knowledge preferred 
•Proficiency in MS Office required 
•Familiarity with distributor portals like Netflix Backlot or iTunes Connect
•Familiarity with submitting artwork and metadata, rights, and pricing
•Familiarity with Excel metadata creation to licensee’s specifications
•Familiarity with avails processes and traditional / nontraditional release windows 
•Strong oral and written communication skills 
•Strong organizational skills 
•Strong customer service skills
•Self-motivated team player  
•Ability to work in a fast-paced, deadline-driven environment while being mindful of project demands and time constraint